What Reuters users are talking about.

Long-time Reuters devotees who prized the app's clean, efficient, wire-style news browsing and feel personally let down by a redesign that replaced simplicity with clutter, forced personalization, and ad overload. They are not resisting change for its own sake—they are mourning the loss of a workflow that genuinely worked.

Keywords: new update, old version, widget, clunky, navigation, ads

Reuters is my favorite news source and I used to really love the app. I enjoyed that you could go directly to the wire and see all news not just the topics you selected to be interested, in case something else caught your eye or there was something important in one of those topic…

Long-time Reuters app devotees who loved the product before a major redesign or update broke core functionality, leaving them unable to load content, navigate, or use the app at all. They feel personally let down by developers who 'fixed' something that wasn't broken, and their loyalty has curdled into frustration and abandonment.

Keywords: latest update, crashes, unable to load, uninstall, used to love, broken

This was a great place to get all Reuters news, now they screwed up the app. Everything is buried under tabs and screen changes. Uninstalled after the update. App Developers broke a perfectly good working app. Changing for the sake of change not for ease of use.

Long-time Reuters users who feel betrayed by the simultaneous introduction of mandatory registration, paywalls, and intrusive ads — a combination they see as a cynical money grab that destroys the app's core value proposition. They are principled about privacy and free access to quality news, and they vote with their feet by uninstalling and switching to alternatives.

Keywords: paywall, uninstalled, ads, registration, free news, subscription

I wouldn't mind, but it's a paywall AND they want to still show me ads. No. No. No. I hate this model. It's why I used Reuters and not NYT or Bloomberg which are the worst about this kind of "pay me but I'll still cram ads down your throat" model. Sorry to see Reuters go that way…

Long-time Reuters users who chose the app specifically for its reputation as an unbiased, fact-first news source, now feeling deeply let down by perceived political bias and the introduction of a paywall. They see both shifts as a betrayal of journalistic integrity and are actively seeking alternatives.

Keywords: unbiased, biased, paywall, neutral, facts, journalism

I am one of those ignored moderates in the middle wishing for political sanity. I started using this app because I am desperate for an unbiased news source. While I don't believe that exists anywhere, the stories captured in this app were at least not as blatantly biased.

A loyal Reuters reader who values the outlet's unbiased, straightforward journalism but feels let down by a series of updates that have degraded usability, removed features, and introduced frustrating bugs. They trust the content deeply but are increasingly questioning whether the app is worth keeping.

Keywords: unbiased, update, widget, scrolling, redesign, buggy

Best source of news, but after the last few updates the app went from "classic, user-ftiendly and intuitive" to "flashy, unpredictable, unstructured". Dev: It is a news-app, not a fashion-show.

A longtime Reuters app user who values the quality journalism but is repeatedly let down by post-update regressions that break core features like widgets, sign-in, and basic navigation. They feel the app keeps getting worse with each update, not better.

Keywords: update, widget, crashes, glitchy, redesign, broken

Don't fix what isn't broken!

A globally-minded reader who is deeply fatigued by partisan, sensationalized media and actively seeks out neutral, fact-based journalism they can trust. They champion Reuters as a rare antidote to spin and frequently recommend it to others.

Keywords: unbiased, neutral, factual, no spin, impartial, world news

I really, really like this app. I'm so tired of slanted news, sensationalized weak stories; I read somewhere that Reuters was the most unbiased, honest news source. They are off to a good start with me!

A news consumer deeply disillusioned with partisan mainstream media who turns to Reuters specifically for factual, opinion-free reporting. Their core worldview is that honest journalism is increasingly rare and must be actively sought out.

Keywords: unbiased, trustworthy, facts, no spin, reliable, mainstream media

This Reuters application presents the best, unbiased news on a daily basis. It serves it up and we could category should I can find what I want to read about. It is 100 times better than either CNN or Fox or MSNBC where you get 99% biased editorial and 1% real news.

These users genuinely trust Reuters for quality journalism and consider it their primary news source, but are repeatedly frustrated by app updates that introduce crashes, broken widgets, and disruptive UI behavior. They stay committed to the app but feel let down when technical issues undermine an otherwise excellent experience.

Keywords: widget, crash, update, fix, redesign, feed

I like this news app, I think it's one of the better ones in terms of content, but the read offline option leaves much to be desired and the app was much better before the redesign.

Non-English-speaking users worldwide who prize Reuters for its neutral, factual reporting and clean app experience, valuing it as a reliable window onto global affairs. They are driven by a desire for unbiased, professional journalism in an era of media distrust.

Keywords: neutral, reliable, trusted, global, professional, unbiased

这是一个非常公正客观的外媒。在App中你找不到一条主观的推断或解析。它只是平凡地告诉你A说了什么，B说了什么。至于为什么这么说，它不会妄自评论。做一个传话筒，这才是新闻媒体应该有的样子。