What CNN users are talking about.

Long-time loyal users who feel betrayed by CNN's shift to a subscription model, believing news should remain free and ad-supported. They are actively uninstalling and migrating to free alternatives, framing the paywall as corporate greed overriding a public service.

Keywords: paywall, subscription, uninstalled, free articles, corporate greed, used to love

I've loved and used this app for years, but the new paywall requiring a subscription to access all of the articles has been a step too far for corporate greed. I am deleting the app and finding my news elsewhere from now on.

Long-time CNN app users who feel betrayed by the sudden introduction of a paywall, having tolerated ads for years as an implicit fair exchange for free access. They are leaving en masse, citing corporate greed and the abundance of free alternatives.

Keywords: paywall, subscription, uninstalling, greed, free articles, go-to

So disappointing. CNN has always been my source for news, but now I am being prompted to pay for a subscription to read the articles. Free news no longer exists with CNN. I understand a business needing to make money, but it is very disappointing that even after all the ads they …

Long-time CNN users who once relied on the app as their primary news source but feel betrayed by a cascade of updates that made it crash-prone, blank-screen-ridden, and barely functional. They are frustrated that a major media company cannot maintain a stable app and are reluctantly migrating to alternatives.

Keywords: blank screen, force stop, crashing, unusable, used to love, white screen

This app is so glitchy, most of the time it doesn't even open anymore, I just get a white screen. I've tried clearing the cache, deleting and reinstalling the app, restarting my phone. It would work for one time then white screen again. I'm about to give up and move on to another…

A deeply distrustful user who believes CNN is a biased, agenda-driven propaganda outlet rather than a legitimate news source, and feels compelled to warn others away. Their worldview is defined by a conviction that mainstream media deliberately deceives the public, and they treat the app review as a political protest.

Keywords: fake news, biased, propaganda, agenda, uninstall, lies

cnn is the most biased, politically influenced load of doo doo there is in terms of a news source. Shoving completely inaccurate and false information down the publics throats and should be held accountable for their agenda driven misrepresentation of the truth. DELETED AND NEVER…

Long-time CNN app users who feel betrayed by the shift to subscription-gated content, having previously enjoyed free access for years. Their frustration is rooted in a sense of broken trust — they gave the app loyalty and now feel punished with paywalls and intrusive ads.

Keywords: subscriber, subscription, paywall, uninstalling, ads, limited access

I've had the CNN app for as long as it was available and for the longest time it had 5 stars...but now I am limited to the number of news stories that I can read without pay a subscription??? I am uninstalling!!!

Long-time CNN app users who genuinely value the content but are worn down by persistent, unresolved technical glitches that interrupt their daily news routine. They feel let down because they care enough to keep trying, yet the app repeatedly fails them in basic ways.

Keywords: hangs, blank screen, fix it, freezes, slow to load, annoying

I love this app, really do. But, for the past couple of weeks it simply takes forever to load anything and everything! I tried uninstalling and reinstalling, to no avail. If the CNN app techs are reading this, please help!

An internationally-minded, politically engaged loyalist who values CNN as a trusted bulwark against misinformation and 'fake news' narratives, often watching from outside the US. They are driven by a deep need for credible, fact-based journalism in what they see as an era of disinformation.

Keywords: honest reporting, fake news, trusted, global coverage, factual, balanced

Big thumbs up in this age of fake news it's now more important than ever to find real news. 👍

A highly satisfied, internationally diverse user who trusts CNN as their primary source for reliable, wide-ranging world news and values the app's speed, breadth, and ease of use. They are motivated by a desire to stay informed on global events and see CNN as a credible, indispensable daily habit.

Keywords: reliable, world news, up to date, breaking news, easy to navigate, global

I live in England and for months now have been using the app most mornings, and watching CNN on TV. I like the app because of the variety of world-wide topics covered and because political news is presented without any apparent bias. Thank you.

International news junkies — many based in the UK, Canada, Australia, or Europe — who turn to CNN as a trusted antidote to 'fake news' and authoritarian propaganda, valuing its breadth of world coverage and perceived journalistic integrity. They are deeply invested in the health of Western democracy and see CNN as a vital watchdog in a dangerous political era.

Keywords: impartial, fake news, democracy, international coverage, trustworthy, journalism

Big thumbs up in this age of fake news it's now more important than ever to find real news. 👍

Long-time CNN fans who trust the brand and value the content but are repeatedly let down by disruptive UX issues like erratic scrolling, intrusive ads, and unwanted hyperlink redirects. They keep coming back despite the friction because they genuinely believe in CNN's journalism.

Keywords: scrolling, crashing, ads, hyperlinks, navigation, content

This is a really good App, but there are TOO many hype-links in each and every story! It drives me nuts when all of a sudden I'm taken off the story I'm in the middle of reading to some crappy web site that has very little to add to the article. Please just put hype-links to rela…